"Communication is our primary tool through which we aim to eliminate surprises."

Our team of consultants has extensive experience of implementing core banking systems on a global basis.

As a financial services specialist we understand the constraints, and the concepts that our customers work with. We therefore focus on programme and project leadership as well a team augmentation providing key people that can add value quickly. The result is a team that, in the field of implementation and support of financial applications, is unbeatable. We believe in working in a true partnership with our clients and recognise that in today's demanding environment our clients need:

• Responsiveness and efficiency
• Cost effective solutions
• Implementations that deliver against full requirements and on time/on budget.
• Limited management of partners

Our methods have been devised to ensure efficiency. We work with our customers to define and then deliver the envisaged solution, making sure that we also understand the politics and manage perceptions as well projects. This is achieved through a flexible model of adherence to scope whilst carefully managing the day to day and strategic changes of the project - there is nothing more useless than a project delivered to time cost and scope that misses the point. However, timely delivery of the solution, to budget, is paramount. We value our clients and aim to establish long term relationships that result in success and customer satisfaction on each and every assignment. We pride ourselves on being open, honest and straight forward to deal with. It is only on this basis that we can build long term relationships to allow us to provide the cost effective and responsive service that both partners need.

Long term relationships

Radius is committed to the highest level of on going support for all clients. We also provide full on-site support, out-of-hours cover where necessary that offer in-depth familiarity with both the technical environment and specific client requirements. Radius also provides practical training and consultancy services to meet specific client needs. We find training works best in your environment but are happy to facilitate training externally. Training with Radius focuses on familiarising clients with the products before defining specific courses tailored to their individual needs. User friendly and relevant documentation is provided for all courses.

Cross client forums

The middle and back office are seldom areas of market competitiveness and therefore we operate a number of cross industry forums, to share knowledge and experience. Whilst involved with Radius we ensure that you benefit from not only our experiences but ensure other clients can share experiences. Should you wish to opt into these forums we will happily act as a conduit to help you establish contact with other people in other organisations

This relationship building is an integral part of Radius.